Contract monitoring
Demonstration prototype — simulated dataRole : Client manager · Active scope : CT-26-004

Hello Jean

Full visibility on interventions, validations and EIT's performance.

Open requests
17
4 critical in progress
SLA compliance (30 d)
87
+2 pts vs last month
Preventive done (month)
93
58 / 62 OT
Contract KPI score
86.4
September 2026
Pending approvals
1
PUR-26-016 · 685,000 FCFA
Days without injury
212
0 LTI · 7 near misses
Needs action now
4 Critical · 2 Overdue
See all
ReferenceTitleStatusTechnicianSLA
REQ-26-0318
Partial power outage — generator failed to start
DSR · DSR generator & fuel tank enclosure
In progressSM…
REQ-26-0317
Major leak at basin #2 — ground-floor restrooms
TROPO · Ground-floor restrooms
AssignedJO…
REQ-26-0316
Office 1.02 air conditioner no longer cooling
DSR · Office 1.02
Waiting for partsAK…
REQ-26-0315
Flickering lights in ground-floor open space (3 fixtures)
TROPO · Ground-floor open space
Done (technician)PO…
REQ-26-0309
1st-floor emergency lighting — 2 units faulty
DSR · 1st-floor corridor
In progressPO…
REQ-26-0308
Office 2.03 split dripping on desk
DSR · Office 2.03
AssignedLE…
Activity over the last 12 months
Preventive vs corrective
PreventiveCorrective
Automated reminders
Generated automatically by the rules engine
3 due
DSR generator 250 h service to reschedule (OT-26-1190 deferred)
Oct 18, 2026 · Steeve Moussavou
October monthly report due (D+5)
Oct 25, 2026 · Rodrigue Mba
5 items below threshold — reorder to launch
Oct 17, 2026 · Hervé Mboumba
1,200 L diesel delivery expected for DSR generator (CMD-26-052)
Oct 18, 2026 · Hervé Mboumba
Working-at-height refresher — 2 technicians remaining
Oct 24, 2026 · Sandrine Ella
On-call this week
W42 · 12 → 18/10
CN
Christian Ndong
Coordinator · 07:30 – 16:30 · 7j/7
Electrical / generators
Paul Obiang · Backup : Steeve Moussavou
HVAC
Aimé Koumba · Backup : Landry Ekomi
Plumbing
Jean-Marc Ondo · Backup : Guy Mintsa
Today’s WOs
8
4 PM · 4 CM
In progress
2
Overdue
2
Closures to validate
7
Mean time to resolve
3,4
−0,6 h vs last month
Repeat requests
2
same asset < 30 d
Today's interventions
Saturday, October 17, 2026
Schedule
TimeTitleTypeTechnicianStatus
08:05
DSR generator breakdown — start failure / oil pressure
OT-26-1204 · DSR generator & fuel tank enclosure
CorrectiveSMSteeve MoussavouIn progress
08:00
Replace basin #2 hose — ground-floor restrooms
OT-26-1203 · Ground-floor restrooms
CorrectiveJOJean-Marc OndoAssigned
10:00
Clear condensate drain — office 2.03 split
OT-26-1202 · Office 2.03
CorrectiveLELandry EkomiAssigned
14:00
Weekly TROPO generator round — levels, battery, no-load test
OT-26-1201 · TROPO generator & fuel tank enclosure
PreventiveSMSteeve MoussavouPlanned
09:00
Monthly service — Finance open space splits (x4)
OT-26-1200 · Finance open space
PreventiveAKAimé KoumbaPlanned
07:30
Replace 2 emergency light units — 1st-floor corridor
OT-26-1199 · 1st-floor corridor
CorrectivePOPaul ObiangIn progress
07:30
Indoor plant watering & care — TROPO/DSR
OT-26-1185 · Reception hall
PreventiveMBMarcelle BoussougouPlanned
14:00
Monthly service — AF meeting room split
OT-26-1180 · AF meeting room
PreventiveLELandry EkomiPlanned
Generator fleet
2
270 kVA installed power
In alarm
1
Diesel consumption (L)
1,590
September 2026
Diesel cost (month)
1,352
+28 % vs last month
Green spaces
1
visits due
Septic tanks
1
emptying to plan
Diesel consumption (L)
Per generator, last 6 months
Water & septic
See all
ReferenceTypeSiteDateStatus
EAU-26-088Drinking water — 18.9 L bottlesTROPOOct 14, 2026Delivered
EAU-26-087Drinking water — 18.9 L bottlesDSROct 14, 2026Delivered
EAU-26-08610,000 L tank refill (tanker)DSROct 9, 2026Delivered
EAU-26-089Drinking water — 18.9 L bottlesTROPOOct 17, 2026Planned
Green spaces
See all
Parking & entrance lawn
TROPO · 320 m² · Next Oct 16, 2026
Watch
Front beds & borders
TROPO · 130 m² · Next Oct 19, 2026
Good
Central garden
DSR · 380 m² · Next Oct 20, 2026
Good
Perimeter hedges & parking
DSR · 240 m² · Next Oct 27, 2026
Good
Stores
1
34 items
Below threshold
5
Class A stock cover
19
target 30 d
Awaiting client
1
685,000 FCFA
Expected deliveries
1
diesel · water
Mobile kits
4
Items below threshold
Stock & purchasing
ReferenceDescriptionStoreQtyMini / Maxi
SKU-ELC-006
MCB Schneider iC60N 20 A
LV electrical & lighting · Class A
MAG-POG-012 u4 / 12
SKU-ELC-012
Emergency light unit 45 lm Legrand
LV electrical & lighting · Class A
MAG-POG-012 u2 / 6
SKU-GE-002
Oil filter CAT C7.1
Generators · Class A
MAG-POG-011 u1 / 3
SKU-GE-006
Starter battery 12 V 120 Ah
Generators · Class A
MAG-POG-011 u1 / 3
SKU-HVC-003
R32 refrigerant (kg)
HVAC & ventilation · Class A
MAG-POG-014 kg6 / 18
Purchases & approvals
See all
ReferenceTitleAmountStatus
PUR-26-016
Replace DSR office 1.02 split (12,000 BTU)
685,000 FCFASubmitted
PUR-26-015
DSR generator starter battery 12 V 120 Ah
185,000 FCFAApproved
PUR-26-014
Replace 1st-floor kitchenette water heater (80 L)
245,000 FCFAApproved
PUR-26-013
Batch of 6 Legrand emergency light units (renewal)
192,000 FCFAOrdered
Movements
Emergency light unit 45 lm Legrand
MV-2041 · Oct 17, 2026 07:35 · OT-26-1199
−2
LED panel 600×600 36 W
MV-2040 · Oct 16, 2026 10:20 · OT-26-1197
−3
Split air filter (set)
MV-2039 · Oct 16, 2026 08:10
+12
WC flush mechanism
MV-2038 · Oct 15, 2026 15:40 · OT-26-1195
−1
Engine oil 15W40 (L)
MV-2037 · Oct 14, 2026 09:05
+40
Contract KPI score
86.4
September 2026
HSSE
85
20 % of score
Planning, execution and administration of interventions
87
65 % of score
Project management, execution and delivery
73
15 % of score
Satisfaction
4,2
client review Sept.
Reports
7
reports sent
SLA compliance (%)
Last 12 months · thresholds 80% / 60%
Statistics
Client review — September 2026
Period presentation, client rating per aspect.
Responsiveness & deadlines
Quality of interventions
Preventive plan compliance
Start the presentation
Improvement areas
  • Raise class A stock cover from 19 to 30 days
  • Reduce access-related preventive deferrals (weekly coordination with the client)
  • Replacement of DSR office 1.02 split awaiting approval
Esc
DashboardOperationsRequestsOperationsWork ordersOperationsScheduleOperationsSites & buildingsAssetsEquipmentAssetsGeneratorsEnergy & servicesDiesel & deliveriesEnergy & servicesGreen spacesEnergy & servicesWater & septicEnergy & servicesContract KPIsPerformanceClient reviewPerformanceStatisticsPerformanceReportsPerformancePurchases & approvalsPerformanceHSSE & trainingPerformanceREQ-26-0318 — Partial power outage — generator failed to startRequestsREQ-26-0317 — Major leak at basin #2 — ground-floor restroomsRequestsREQ-26-0316 — Office 1.02 air conditioner no longer coolingRequestsREQ-26-0315 — Flickering lights in ground-floor open space (3 fixtures)RequestsREQ-26-0314 — Flush stuck — 2nd-floor restroomsRequestsREQ-26-0313 — AF meeting room aluminium door no longer closesRequestsREQ-26-0312 — Diesel smell near TROPO generator enclosureRequestsREQ-26-0311 — Ogooué room split unit noisyRequestsTRP-ELEC-001 — TROPO main LV switchboardEquipmentTRP-ELEC-002 — 1st-floor distribution boardEquipmentTRP-ELEC-003 — Automatic transfer switchEquipmentTRP-LUM-010 — Ground-floor open space LED fixtures (x24)EquipmentTRP-LUM-011 — Ground-floor emergency lighting (x6)EquipmentTRP-FIRE-001 — Ground-floor smoke detectors (x9)EquipmentGE-TRP-01 — TROPO generator 110 kVAEquipmentTRP-FUEL-01 — TROPO diesel tank 1,000 LEquipmentTRP-PLB-001 — TROPO booster pumpEquipmentTRP-PLB-002 — TROPO water tank 5,000 LEquipmentReception hall (TRP-RDC-01)RoomOgooué meeting room (TRP-RDC-02)RoomGround-floor open space (TRP-RDC-03)RoomSite manager office (TRP-RDC-04)RoomGround-floor corridor (TRP-RDC-05)RoomGround-floor kitchenette (TRP-RDC-06)RoomGround-floor restrooms (TRP-RDC-07)RoomMain LV switchboard room (TRP-RDC-08)RoomServer room (TRP-RDC-09)RoomArchives (TRP-RDC-10)RoomLogistics office (TRP-RDC-11)RoomOffice 1.01 (TRP-R1-01)RoomOffice 1.02 (TRP-R1-02)RoomOffice 1.03 (TRP-R1-03)RoomMandji meeting room (TRP-R1-04)Room1st-floor corridor (TRP-R1-05)RoomOffice 1.04 (TRP-R1-06)RoomOffice 1.05 (TRP-R1-07)Room1st-floor restrooms (TRP-R1-08)Room1st-floor kitchenette (TRP-R1-09)Room1st-floor open space (TRP-R1-10)RoomDSR reception (DSR-E1-01)RoomOffice 1.01 (DSR-E1-02)RoomOffice 1.02 (DSR-E1-03)RoomOffice 1.03 (DSR-E1-04)RoomNkomi meeting room (DSR-E1-05)Room1st-floor corridor (DSR-E1-06)RoomFinance open space (DSR-E1-07)Room1st-floor restrooms (DSR-E1-08)RoomDSR switchboard room (DSR-E1-09)Room1st-floor kitchenette (DSR-E1-10)RoomManagement office (DSR-E1-11)RoomConference room (DSR-E2-01)RoomOffice 2.01 (DSR-E2-02)RoomOffice 2.02 (DSR-E2-03)RoomOffice 2.03 (DSR-E2-04)RoomOffice 2.04 (DSR-E2-05)Room2nd-floor corridor (DSR-E2-06)RoomOperations open space (DSR-E2-07)Room2nd-floor restrooms (DSR-E2-08)RoomUPS & rack room (DSR-E2-09)Room2nd-floor kitchenette (DSR-E2-10)RoomRoof plant deck (condensers) (DSR-E2-11)RoomOffice AF-01 (AF-01)RoomOffice AF-02 (AF-02)RoomOffice AF-03 (AF-03)RoomAF meeting room (AF-04)RoomAF corridor (AF-05)RoomOffice AF-04 (AF-06)RoomOffice AF-05 (AF-07)RoomAF restrooms (AF-08)RoomAF plant room (AF-09)RoomTROPO generator & fuel tank enclosure (TRP-EXT-01)RoomTROPO green areas (parking & entrance) (TRP-EXT-02)RoomTROPO water tank & booster (TRP-EXT-03)RoomTROPO septic tank (TRP-EXT-04)RoomTROPO condenser deck (TRP-EXT-05)RoomDSR generator & fuel tank enclosure (DSR-EXT-01)RoomDSR green areas (garden & hedges) (DSR-EXT-02)RoomDSR water tank & booster (DSR-EXT-03)RoomDSR septic tank (DSR-EXT-04)RoomDSR parking & outdoor lighting (DSR-EXT-05)Room